For the vast majority of people, digital changes happen outside of their conscious perception. They are merely confronted with constantly changing demands and requirements for their social life: They need ‘DigiD’s’ for their communication with government institutions; they feel the need to own a smartphone and maintain a Facebook page to keep in touch with their family or they feel the constant pressure to update their computer software and hardware in order to “keep up”.
People increasingly make their sense of self-determination and freedom dependent upon the internet. On the other hand, only a few people are actually able to describe and technically understand this complex network; only a few parties materially own and control the communication that runs on it, and nobody really knows how it can be governed in democratic ways.
via We live in an Information Age: What does that actually mean?.